Delete your ONVYA account

You can request the permanent deletion of your ONVYA account and the personal data associated with it.

How to request deletion

1. Open ONVYA and sign in to the account you want to delete.
2. Open Menu → Help and safety and contact support.
3. State clearly that you want your ONVYA account and associated data deleted, and provide the phone number used for the account.

You can also email irinb239@gmail.com from an address you control. For security, we may ask you to verify control of the account before deletion.

Data that will be deleted

• Account details, profile information and profile photo;
• Posts, comments, reactions and uploaded media linked to the account;
• Messages and the account's relationship and activity records;
• Saved device and notification tokens associated with the account.

Data that may be retained

Limited records may be retained only when required for security, fraud prevention, dispute handling or compliance with applicable law. Backup copies are removed through the normal backup-retention cycle. Data retained for legal or security reasons is isolated from normal product use and deleted when the applicable retention period ends.

Deleting the application from your phone does not delete your account. You must submit a deletion request using one of the methods above.